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Vermont Cutting Boards Security and Exchanges
Return Policy on all Vermont Cutting Boards
products
If you are not fully satisfied within 30 days
of the delivery date, please return your order to us. Call our
dedicated customer service at 1-800-381-7889 and they will assign
to you a Return Authorization Number (RAN) which allows us to
keep track of the return.
The returned product must be in new and unused
condition, in the original box with all the documentation, parts
and accessories to insure full credit. "New and unused"
means sale-able condition, not dirty and not washed. We cannot
accept returns for an item with any indications that it has
been used.
Return shipping costs are your responsibility
unless the item is damaged or defective. All returns are subject
to a 20% restocking fee and must be returned within 30 days
after receiving the item. If you have any questions
about the restocking fee as it pertains to your order please
call us before we ship the product as once it leaves the warehouse
we have incurred our cost.
We love satisfied customers so if you have any
questions about this policy, please feel free to contact us.
We welcome comments and questions. Please contact us here
.
or via telephone at 1-800-381-7889.
Note: Shipping
charges cannot be refunded.
Please allow us 10-14 days once we have received
your return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken
or defective, we will either replace the broken parts if possible
or ship out a new one completely at our expense.
Requests for replacement parts will be processed
as quickly as possible. Please note that we are not able to
express ship replacement pieces.
We work hard to make your shopping experience
at Furboots.net an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange.
It takes about 10 business days for us to receive the returned
or exchanged product back from you. Within 72 hours of receiving
the item back in our warehouse, you will receive an e-mail that
reflects that your credit card has been credited.
All refunds granted are for the purchase price
of the product only and can only be issued to the credit card
used at purchase.
Canceling Your Order
If you have placed an order and would like to
cancel it, please call us at 1-800-381-7889 within four hours
of placing your order to cancel it free of any charges.
Don't worry! Even after the four hours, our friendly
customer service will do all that we can to stop the items from
being processed and/or shipped but there is no guarantee that
we will be able to stop it in time
Privacy Policy
We promise never to sell any customer's information
to any third party. This is our ledge to you, our customer.
Any information gathered on this site will be used only by VermontCuttingBoards.com.
One month after your order is placed; your credit card information
is automatically deleted from our database. Your privacy is
our first and main concern. We understand that you want to be
able to purchase fur boots online and not have to give away
your personal information to do so.
Limitations: Even though we try our best to ensure
your privacy and security and always look to use the best available
and tested technologies to guard and protect our web site and
our customers, we face the same risks as all Internet companies.
